Frequently Asked Questions

How much of a refund will I get if I cancel?

The amount of your refund depends on your reservation’s cancellation policy and when you cancel.

You can find the refund amount and cancellation policy specific to your reservation by starting to cancel your stay or your experience.

You can also learn about the cancellation policy for your reservation by going to Trips and choosing your trip, or by reviewing your reservation confirmation email.

Terms & Conditions

Policy

What is the cancellation policy?

The amount of your refund depends on your reservation’s cancellation policy and when you cancel.

You can find the refund amount and cancellation policy specific to your reservation by starting to cancel your stay or your experience.

You can also learn about the cancellation policy for your reservation by going to Trips and choosing your trip, or by reviewing your reservation confirmation email.

How can i make the reservation?

The amount of your refund depends on your reservation’s cancellation policy and when you cancel.

You can find the refund amount and cancellation policy specific to your reservation by starting to cancel your stay or your experience.

You can also learn about the cancellation policy for your reservation by going to Trips and choosing your trip, or by reviewing your reservation confirmation email.

What happens if my host cancels my reservation?

The amount of your refund depends on your reservation’s cancellation policy and when you cancel.

You can find the refund amount and cancellation policy specific to your reservation by starting to cancel your stay or your experience.

You can also learn about the cancellation policy for your reservation by going to Trips and choosing your trip, or by reviewing your reservation confirmation email.

What should I do if something's missing or not as expected when I check in?

The amount of your refund depends on your reservation’s cancellation policy and when you cancel.

You can find the refund amount and cancellation policy specific to your reservation by starting to cancel your stay or your experience.

You can also learn about the cancellation policy for your reservation by going to Trips and choosing your trip, or by reviewing your reservation confirmation email.